We accept Visa, Master Card, and Discover
As a service to our clients, when your Policy Renewal Bill comes to our office, we verify with your mortgage company that they have received a copy of the Renewal Bill, and that it is being escrowed. If the Renewal Bill is direct paid, we also contact the insured to verify they received their copy. This is just a courtesy call, not an attempt to collect. It is to make sure we have the correct information on the mortgage clause, in case we need to update it. So it is very important that you contact our office when you have any changes in your Mortgage.
Our Standard Operating Procedures
Under the regulations of MWUA (Mississippi Windstorm), an Agency or Agent cannot bind coverage on behalf of MWUA unless a signed application with payment of at least thirty percent (30%) of the premium plus the inspection fee is sent Certified Mail. We are not required to accept renewal payments by the State Pool; however as a service to our Clients,
we will accept current payments and send them by Certified Mail the date they are received in our office. Payments must be made by 4:00 p.m. in order to be included in that day's Certified Mail. Any payment made after 4:00 p.m. will be sent Certified Mail the following business day. (Our business days are Monday-Friday 9:30 a.m. till 5:00 p.m.)
We do not and cannot post any payments for the Wind Pool; therefore it is very important for you to pay all renewal payments on time. As long as the renewal payment is current and not past due, payment will be posted the day it is received at MWUA in Jackson Mississippi. The Insurance Barn Inc. guarantees that any payment you make in our office by 4:00 p.m. will be sent Certified Mail to MWUA the same day. We further guarantee that if payment is made after 4:00 p.m. it will be sent Certified Mail to MWUA on the next business day.
IMPORTANT: If there is a named storm within the Gulf of Mexico ( within 80 degrees west x 20 degrees north ), no new policies can be written. Also, if a renewal payment is late or the Wind Policy has lapsed, The Insurance Barn can accept payment and guarantee it is sent Certified Mail the same day (as long as payment is received before 4:00 p.m.) The effective date of the reinstatement of the policy will be determined by the Mississippi Windstorm Underwriting Association in Jackson Mississippi. The Insurance Barn cannot bind coverage or reinstate policies on the behalf of MWUA.
Your Personal Information
All client information is kept in strict confidence, including phone numbers, and e-mails, etc. We have our own IT Department, that takes care of our own Dedicated Servers and File Servers at our location. We do not store any information in the cloud, or out-source our Servers. Your Personal Information is safe. Also our file room and servers, are kept in locked rooms, under security cameras. All employees are required to have an extensive background check done on an annual basis in order to have access to client information. All personal information, such as credit card numbers, etc. are shredded and not kept in file. We do not sell any client information.
Copyright 2013. The Insurance Barn. All Rights Reserved.