About Our Employees
Diane B. Henderson, LUTCF
After growing up in insurance and obtaining her insurance license, Ms. Henderson bought The Insurance Barn, Inc. from her father in 1979. Since that time she has built a solid, family-oriented agency, based on honesty and respect for the clients.
Ms. Henderson cares about the people in the agency, which results in the people of the agency caring about the clients. She tends to want to "Pay Forward" all good luck she has had and truly believes each person working in the agency and each person doing business with the agency is important, and entitled to truth, answers, attention, and courtesy. She has set the high standards of conduct that everyone in the agency tries to surpass.
Veronica L. Ryan
The Insurance Barn is very proud to have someone of Veronica Ryan's caliber to oversee the day-to-day workings of the Agency. Ms. Ryan came to the agency in 2005 with fifteen years experience in client service and has incorporated this knowledge into the insurance field. She is now Office Manager and Vice- President of the corporation.
In Ms. Ryan's own words, "Working and conducting business at the Insurance Barn is like a visit with family and friends. Whether it be a friendly smile, words of advice or a friend in need, we all work together to make life a little easier. Whether buying your first policy or adjusting your policy to fit your needs, our staff possess the knowledge, skills, family values and friendly client care to assist you."
We are very pleased and proud that Rachel is back with us here at "The Insurance Barn". She worked with us before and had to leave due to family concerns. Her attention to getting the job done, no matter what the job entails, is superior. She takes care of calling clients and mortgage companies about renewal statements, updating client information, entering and scanning data into our management program, proof-reading Declaration Pages, mailing out policies and taking care of anything that is needed to be done.
Although Rachel had not worked in the insurance business, until she started with us years ago, she was able to rely on the thirty years' experience of working with the public and took this knowledge and applied it to our business. She is very detailed oriented, always happy, and a team player. We look forward to Rachel being with our company for many years to come.
With over 20 years experience in the financial service field, Pamela joined our agency in 2013. With her broad background in working with clients, taking care of details, calling both clients and companies, and entering data into complex computer systems, she is an asset and has contributed a much needed personal touch to our agency. No detail is too small for Pamela to get corrected and her patience with some of the problems that arise is amazing.
She takes care of policy changes, takes quote information for Windstorm coverage, gets Automobile, Motorcycle, and RV quotes, takes payments, and does everything that is needed to service a policy. Her wonderful sense of humor makes working with her a pleasure. We are proud that she is a part of our team.
Copyright 2013. The Insurance Barn. All Rights Reserved.
Employee of The Year 2014 Sugar Henderson